Contact CatQ
A QUIET LINE TO CATQ
Choose the line that best fits your message. Customer support and collaboration enquiries are kept separate so each reaches the right place.
Customer support
For orders, returns, warranty, payments, privacy, or product-support questions. Include your order number when your message concerns a purchase. If an item arrived damaged or incorrect, follow the evidence guidance in our Return & Refund Policy.
For your security, do not send passwords or full payment-card details by email.
Collaborations & press
For press, retail, wholesale, creator, studio, event, and partnership enquiries. A short note about your project and timing helps us understand the fit.